Job Summary

The Front Desk Officer serves as the first point of contact for visitors and clients, providing a warm and professional welcome. This role is essential in ensuring smooth and efficient operations at the front desk, managing administrative tasks, and supporting overall office functionality.

Responsibilities

• Provide a friendly and professional greeting to all visitors and clients.
• Answer and direct incoming phone calls promptly and courteously.
• Handle inquiries and provide information as needed.
• Perform general administrative duties such as filing, photocopying, and data entry.
• Receive, sort, and distribute incoming mail and packages.
• Ensure all necessary materials (e.g., brochures, forms) are available and up-to-date.
• Address and resolve visitor and client inquiries and complaints in a professional manner.
• Provide information and assistance as required.

Requirement and Skills

• BSC/HND in any field plus 1-year minimum experience in customer care management, marketing/sales experience, relationship management, and related field.
• Ability to speak Hausa language is an added advantage.

Application Deadline: 30th Dec, 2024

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